Productor LLC (“Productor”) offers research software products and multiple different services to it’s international customers. We respect and protect our customer’s private information. This policy begins applying to visitors and customers as soon as they visit Productor’s website, or websites that Productor owns, for the first time.
Why this policy exists?
This data protection policy ensures Productor
- Complies with data protection law and follows good practice
- Protects the rights of staff, customers and partners
- Is transparent about how it stores and processes individuals personal data
- Protects itself from the risk of a data breach
The General Data Protection Regulation
The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens’ data privacy and to reshape the way organizations across the region approach data privacy. The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.
What is “Personal Data”?
“Personal data” is defined in both the Directive and the GDPR as any information relating to a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person. So in many cases online identifiers including IP address, cookies and so forth will now be regarded as personal data if they can be (or are capable of being) without undue effort linked back to the data subject.
Productor Chrome Extension – Data Practices
This section specifically describes how the Productor browser extension collects, uses, stores, and shares data. By installing and using the extension, you agree to the practices described below.
What data the extension accesses
The extension reads website content from Amazon and Merch by Amazon pages you visit. This includes product listings, sales data, pricing information, and related page content. This data is used solely to provide the extension’s core features: product management, sales overview, research tools, and automated updates. It is not used for any other purpose.
The extension does not access, collect, or transmit any of the following: personally identifiable information, health information, financial or payment information, authentication credentials, personal communications, browser history, or user activity outside of Amazon and Merch by Amazon pages.
Local storage
Product data, sales data, and your extension settings are stored locally on your device using Chrome’s built-in storage APIs. This data never leaves your device except when explicitly transmitted to third-party services you have opted into (see below). You can clear all locally stored data by uninstalling the extension or using the extension’s built-in reset/clear options.
Background activity
The extension runs periodic background tasks to fetch updated sales data, product information, and currency exchange rates. These requests are made directly to Amazon, Merch by Amazon, and Productor’s own servers. No personal data is included in these requests beyond what is required to authenticate your session with those platforms.
Third-party services
Productor integrates with the following third-party services to provide specific features. Each service is only contacted when the relevant feature is in use:
- USPTO (TESS), EUIPO, and DPMA – Trademark lookup services. Listing text is submitted in chunks (not as complete listings) only when you explicitly use the trademark check feature.
- DeepL and Google Translate – Translation services. Text is submitted only when you explicitly use the translation feature. Which service is used depends on your configuration.
- European Central Bank (ECB) – Currency exchange rates are fetched periodically to display your sales in your local currency. No personal data is transmitted.
- Google Trends and Google Services – Used to provide trend data and keyword suggestions. Queries are submitted anonymously.
- Amazon – Used for keyword suggestions and product research features.
- Merch Informer API – Used to provide Sales Rank and Price History data, but only if you are logged into Merch Informer through Productor.
Productor does not sell, rent, or share the data processed through these services with any other third parties, outside of what is necessary to deliver the features described above.
Network request modification
The extension modifies certain outgoing request headers when communicating with Amazon’s advertising API. This is done solely to ensure Amazon can correctly identify the origin of API calls made by the extension, as required by Amazon’s API terms. No personal data is added to or extracted from these headers beyond what Amazon requires for this purpose.
Notifications
The extension may display browser notifications to alert you about sales, expiring products, or other events relevant to your account. Notification content is generated locally from your stored data and is not transmitted externally.
Data retention
Data stored locally by the extension is retained until you clear it or uninstall the extension. Productor does not retain copies of your product or sales data on its servers beyond what is required to deliver real-time features during active use.
Your rights and data removal
You may request deletion of any data Productor holds about you by contacting us at productorapps@gmail.com. You can remove all locally stored extension data at any time by uninstalling the extension from Chrome.
Chrome/Edge Extensions
What information is being stored, or accessed?
Product Data: Your product data is downloaded and stored locally when you load Productor. This allows the extension to load product info faster since it doesn’t have to download the whole list of products every time you log in and so to provide you a faster, searchable list of your products.
Login/Username: An encrypted version of your username is stored locally. This is used a form of id to help us identify the cached data for different accounts, e.g. if you have more than one Merch account.
Sales Data: Your sales data is downloaded and stored locally when you load Productor. This allows the extension to load sales info faster since it doesn’t have to download the whole history of your sales every time you log in.
Settings: Your preferences in the settings section are saved in Chrome’s/Edge’s local memory.
Productor itself does not handle payments and does not have access to your payment information.
Where is my information being stored?
Your information is stored in Google Chrome’s/Microsoft Edge’s memory which is accessible via the WebExtensions API.
This memory is provided by the browser and is divided into 2 categories – local memory and sync memory. Data stored in local memory remains on that specific computer. Data stored in sync memory is “synchronised” across browsers on all your computers. The synchronisation is encrypted and handled by Google Chrome.
Productor does not have access to your computer’s file system, i.e. we cannot access your files or store anything outside of the memory provided by Chrome.
Can I delete all information stored by Productor?
Yes. You can simply remove the extension or app and all data saved by Productor will be deleted.
Data accessible through WebExtensions API
WebExtension APIs used within Chrome Extensions/Edge Extensions have fine-grained permission levels that are enforced by the Web Browser, restricting information that our extension has access to within your Browser. The Productor extensions can only access specific information that you have explicitly granted permission for. We can not and do not track your browsing history.
What services/sub-processors do you use?
Productor for Merch by Amazon
For translation we use Google Translate secured communication via HTTPs. When using trademark checks, we protect your listings by just submitting small chunks – extracted words/longtails to the services. If you log in to Merch Informer via Productor, only researched ASINs (Products) are submitted to the API to retrieve Price and Sales Rank (BSR) history.
Productor for Spreadshirt
When using trademark checks, we protect your listings by just submitting small chunks – extracted words/longtails to the services.
Productor for Merch by Amazon Autopilot
No APIs
What happens to my data when I remove/delete the extension?
When you remove the extension, all your data which is stored locally is deleted. Productor does not transfer, process or store any of your data on it’s own servers.
Is my data secure?
Locally: Data which is stored locally can only be accessed if someone has access to your computer, and only using special software to view Google Chrome’s/Microsoft Edge’s local memory. Even in the extreme case that this happens, your personal data (e.g. login information) is saved in an encrypted format, rendering it useless for anyone who does manage to access it.
In Transit: All data communication in transit from your browser to external servers (e.g. www.gumroad.com) is secured using HTTPS. Google Chrome’s/Microsoft Edge’s sync function is handled by the browser.
Auto-login and Session Management
The Productor browser extension offers an optional auto-login feature designed to improve user convenience when accessing Merch by Amazon.
If you choose to enable this feature and manually enter your login credentials, the extension will securely store your credentials locally in your browser using industry-standard AES encryption. This information is never transmitted to Productor’s servers or any third-party services and remains entirely on your device.
When enabled, the extension may use these locally stored credentials to automatically re-authenticate your session with Merch by Amazon if your session expires or becomes inactive. The purpose of this functionality is solely to maintain continuity of your workflow and reduce the need for repeated manual logins.
You are in full control of this feature. You can disable auto-login at any time, which will prevent any further automatic authentication attempts. You may also remove stored credentials by clearing the extension’s data or uninstalling the extension.
Productor does not access, view, or store your login credentials externally, and all authentication actions are performed locally within your browser environment.
Information collection and use
Website visitors
Productor collects non-personally-identifying information that web servers and browsers provide. It includes: browser type, language preference, referring website, date and time of each request made by the visitor, a record of URLs visited. That information is collected by Google Analytics and/or StatCounter. That information is retained by Google Analytics for 26 months before records are destroyed. You can read the Google Analytics TOS by clicking here. The purpose of collecting non-personally-identifying data is to understand how visitors browse Productor ’s websites as well as reward affiliates. It is not used for any additional purpose, such as to profile those who access our website.
Gathering of personally-identifying information
Certain visitors on websites owned by Productor may interact with Productor in ways that require Productor to gather personally identifying information. The amount and type of the information gathered by Productor depends on the nature of the interaction. Those who engage in transactions with Productor usually by purchasing different services, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Productor collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Productor . Visitors can always refuse to supply personally-identifying information with the caveat that it may prevent them from engaging in certain website-related activities, including from becoming a customer of Productor .
In some cases, Productor will ask website visitors wishing to become customers of Productor to provide additional information beyond what was requested in the signup form. This information is requested to verify customer’s identify and reduce the likelihood of fraud. Customers not wishing to provide such information as requested may not be permitted to become customers of Productor. We do not collect additional information, such as your age, gender, interests or bank details.
For certain services that Productor provides, Productor may collect data feed which includes the action that Productor’s client has performed, IP address from which that action was performed and a timestamp. This information is used to detect anomalies in behavior or malicious behavior so Productor can use that information to re-construct the situation and to help to restore Productor client’s data if needed.
When you contact us
While you can use websites owned by Productor without giving out your personal information, once you contact Productor via the any of website, Productor collects information about you.
The information you fill in (personal information such as your name, email address, organization) will be processed and stored so that it is possible for us to contact and respond to your request, and/or allow you access to our services.
Recruitment
If you apply for a job with Productor, we will collect, process and store the information you have sent us for recruitment-related purposes, such as contacting you. Additionally, Productor may keep your data for a period of time for the purpose of considering you for a different opportunity.
Social media plug-ins
Websites owned by Productor may feature multiple social plug-ins for easy sharing and following social media pages owned by Productor: Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA; LinkedIn, operated by LinkedIn, 2029 Sterling Court Mountain View, CA 94043 United States; Twitter, operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 United States; Reddit, operated by Reddit, Inc., 520 3rd Street San Francisco, CA 94107 United States; Google, operated by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043 United States.
Being on our website does not automatically result in sharing data on these social media networks. These plugins remain inactive (idle) until clicked upon. Once clicked upon, you will be taken to the said social media networks with their own specific privacy policies you are recommended to consult.
Protection of certain personally-identifying information
Productor discloses potentially personally-identifying and personally information only to those of it’s employees, contractors and affiliate organizations that (i) need to know that information in order to process it on Productor’s behalf or provide services available to Productor’s customers, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Productor’s products and services, you consent to the transfer of such information to them. Productor will not rent, sell or share potentially personally-identifying information only in response to a subpoena, court order or other governmental request.
If you are a customer of Productor and have supplied your email address, Productor may occasionally send you an email to notify you about new products or services, solicit your feedback, inform you of an outage or interruption in service, or just keep you up to date with what is going on with Productor and their products and services. Productor takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. This is done through appropriate technical measures.
Access to information
You have the right to request access to the information Productor have on you. You can do this by contacting us at productorapps at gmail dot com. Productor will make sure to provide you with a copy of the data we process about you. In order to comply with your request, Productor may ask you to verify your identity. Productor will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, Productor may charge you with an administrative fee.
Information correction and deletion
If you believe that the information Productor have about you is incorrect, you are welcome to contact Productor so Productor can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Information collection and use will be deleted.
If at any point you wish for Productor to delete information about you, you can simply contact Productor.
Website Visitors
Like most website operators, Productor collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Productor’s purpose in collecting non-personally identifying information is to better understand how Productor’s visitors use its website. From time to time, Productor may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Productor also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog. Productor only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Productor’s Website choose to interact with Productor in ways that require Productor to gather personally-identifying information. The amount and type of information that Productor gathers depends on the nature of the interaction. Those whom engage in transactions with Productor are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Productor collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Productor. Productor does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Productor may collect statistics about the behavior of visitors to its website. Productor may display this information publicly or provide it to others. However, Productor does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Productor discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Productor’s behalf or to provide services available at Productor’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Productor’s websites, you consent to the transfer of such information to them. Productor will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Productor discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Productor believes in good faith that disclosure is reasonably necessary to protect the property or rights of Productor, third parties or the public at large. If you are a registered user of a Productor website and have supplied your email address, Productor may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Productor and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Productor takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Productor uses cookies to help Productor identify and track visitors, their usage of Productor’s website, and their website access preferences. Productor visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Productor’s websites, with the drawback that certain features of Productor’s websites may not function properly without the aid of cookies.
Business Transfers
If Productor, or substantially all of its assets, were acquired, or in the unlikely event that Productor goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Productor may continue to use your personal information as set forth in this policy.
Ads
Any ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Productor and does not cover the use of cookies by any advertisers.
Accessing and Correcting Your Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account atproductor dot io. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
California Privacy Rights
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted content.
Comments
Comments and other content submitted to us are saved on our servers.
Privacy Policy Changes
Although most changes are likely to be minor, Productor may change its Privacy Policy from time to time, and in Productor’s sole discretion. Productor encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Contact Us
If you have any questions or comments we may be reached at productorapps at gmail dot com.